Legal & Policies

These terms apply to cars we import on order. For a car already in stock in Nigeria, ask us on WhatsApp for the payment terms before you pay.

No payments on this website

This website does not take payments. You never enter card or bank details here. We arrange every payment with you on WhatsApp.

How you pay

• You pay by bank transfer.
• We give you the account details on our official WhatsApp number. You can find that number in the Contact section of this website.
• Do not pay into any other account. Do not pay anyone who contacts you from a different number.

The payment plan

1. Deposit. You pay 70% of the total landing price as a deposit.
2. Balance. You pay the rest two weeks before your shipping container arrives.

Total landing price

The total landing price is the full price we quote you for your car. Once we give you the total landing price, you pay nothing more for the car. Doorstep delivery outside Lagos is separate. See Delivery and handover.

Need help?

If you are unsure about a payment request, message us on our official WhatsApp number before you pay.

Sending a request

You can send a Pre-order or Find My Car request on this website. A request is not a purchase and does not bind you or us. Your order starts when you agree the car and its total landing price with us on WhatsApp and pay your deposit.

Your deposit

• The deposit is 70% of the total landing price.
• It is your first payment toward the car. It starts your order.
• You pay the balance two weeks before your shipping container arrives. See Payment.

When your car arrives

We expect your car to arrive within 5 to 6 weeks of purchase. This is an estimate, not a guarantee. Shipping times can change.

Updates on your car

You will get regular video updates of your car. They cover:

• the inspection
• onboarding (loading the car for shipping)
• offloading

Changing your mind

See Refunds and cancellations.

No cancellation after you pay

Once you pay for your car, you are buying it. There is no cancellation after that.

You choose the car first. We show you pictures and videos of the car before you pay. We will not send you a car you have not chosen.

Refunds

If you decide not to buy the car anymore, we can refund you. We can do this only if we have not yet paid for the car on our side. Once we have paid for the car, a refund is not possible.

How to ask

Message us on our official WhatsApp number as early as you can. We will tell you whether your car has been paid for.

What you receive

You receive the car shown in the pictures and videos. We make sure it arrives in the same condition as shown.

Before you pay

Your car is imported, so you check it through pictures and videos before you pay. We send you pictures and videos of the car you choose. What you see in them is what you will get.

While your car is on its way

We inspect the car and send you video updates. You will see:

• the inspection
• onboarding (loading the car for shipping)
• offloading when the container arrives

The condition of your car

We make sure your car is in the condition shown in the pictures and videos. If you have a question about a picture or video, ask us on WhatsApp before you pay.

Two ways to get your car

• Pick up. Collect your car at our office in Lagos. The address is in the Contact section of this website.
• Doorstep delivery. We bring the car to you.

Delivery charges

• Within Lagos: doorstep delivery is free.
• Outside Lagos: we charge for doorstep delivery. The charge depends on your location. Ask us on WhatsApp for the charge to your location.

This charge is separate from the total landing price.

Handover

Your car arrives in a shipping container. We send you a video of the offloading. Then you pick up the car, or we deliver it to you.

Questions

Message us on our official WhatsApp number to choose pick up or delivery and to confirm your location.

This notice explains what Fowowe Autos does with your information when you use this website.

What we collect

When you send a Pre-order or Find My Car request, we collect what you type into the form:

• your name and phone number
• the car you want (make, model, year range)
• your budget, condition and sourcing choices
• any notes you add
• your consent for us to keep these details

We do not collect payment or card details on this website.

Why we collect it

We use your details only to answer your request and to arrange your order on WhatsApp.

Who receives it

• Our owner is told about each new request through a messaging service (Telegram). The message has no name and no phone number.
• Our website and database run with hosting providers. They may store data outside Nigeria.
• When you tap a WhatsApp button, WhatsApp opens. WhatsApp has its own privacy terms.
• YouTube and Instagram videos load only after you tap them. They then work under their own terms.

What we count

We do not use tracking cookies. We count visits, car views and WhatsApp button taps. These counts hold no names or phone numbers. To stop spam, we keep a scrambled version of your IP address for a short time. We cannot read your IP address from it.

How long we keep it

We keep your request for 12 months. After that, we delete it.

Reviews, photos and videos

We show a customer's name, photos, chat screenshots or videos only after the customer agrees. We hide phone numbers and account details in screenshots. You can ask us to remove your content. We aim to remove it within 24 hours.

Your choices

You can ask us to show you, correct or delete your information. Message us on our official WhatsApp number. We aim to handle your personal data in line with the Nigeria Data Protection Act 2023.